Testimonials From Clients receiving care from JK.
A snapshot of letters received.
Dear Kate, I have meant to contact you earlier but find myself struggling in the loss of my mom but felt I had to express on behalf of myself and my family our sincere thanks for the loyalty and dedication that was shown to my dear mom through her last months. Your staff showed professionalism and kindness and mom always greeted them with a smile which I took comfort from. I wish in particular to pass my sincere thanks to the 3 main carers who will always be remembered for going that extra mile and making mom's last days as comfortable as possible. I wish you and your staff continued success Kind regards, Sally
To all at JK. I have called to say thank you for the quick response and excellent care for my Mum this morning while she was so ill. We as a family can rest assured knowing that you and your team are looking after Mum so well. Thank you again. Gill
To the care team at JK. I should like to thank you all for the way in which you came to our rescue so quickly and have enabled my partner to stay at home with me. You are all so professional and friendly and ave reassured my partner and I at a difficult time. Thank you again. Mr W.
J K Caring began assisting my mother in Oct ‘11. My mother is becoming frail and vulnerable, but she is fiercely independent and resented the carers visits at first. JK carers took the time and trouble to get to know my mother and they have won her over. The company ensures that the majority of visits are by one main carer who is now viewed as a friend, my mother now looks forward to visits and is grateful for the help given to her. The carers are sensitive to my mothers needs giving a light touch when she is active and well but increase their input on days when she is less able. Her main carer always strives to be flexible with her visits to accommodate my mothers outings and is vigilant to ensure her safe return home.
JK ensure that my mother takes her correct medication on a regular basis. They also ensure her repeat prescriptions are ordered in advance of need. When my mother has been unwell carers have ensured that a GP has been called and that I have been fully informed. Carers have accompanied my mother to hospital appointments at my request, though I have no doubt that in an emergency they would just do so.
Recently, when my mother fell and hurt her back, JK where able to increase their input to almost full time care day and night. When her condition deteriorated an emergency doctor was called and an ambulance summoned. They kept me fully informed by phone as events unfolded. Thanks to JK's swift action my mother received treatment quickly and she is now making a good recovery. JK have been looking after my mother’s house during her hospital stay, another worry lifted from me. I also know that when mum returns home everything will be ready for her and a carer will be there to meet her.
The company always responds swiftly to my phone messages and emails. They call me if anything happens that is out of my mum’s usual pattern.
There are a lot of thanks and praise in the above statement – JK deserve it all. They have taken a weight from me and are doing all the things for my mum that, had I lived locally, I would be doing. I speak to friends who have carers attending their parents, these companies don’t come near the standard provided by JK, my friends all wish JK operated in their locality.
JK was originally recommended to me by my mother’s neighbours, their father was cared for by JK. I would have no hesitation in passing on a recommendation to others, I am confident that my mother is being well cared for. Mrs V.W
We record every compliment to JK and we have them readily available for clients to view. We are proud to have too many to publish.